FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
BOOKING & RESERVATIONS
You can book a tour through our website balievermoretours.com, via WhatsApp, email, or by visiting our office in Bali. We recommend booking at least 3–7 days before your departure to ensure availability and the best preparation for your trip.
Yes, we require a deposit of 30–50% of the total tour cost to confirm your reservation. The remaining balance can be settled on the day of departure or as agreed upon. Full payment details will be included in the invoice we send you.
For day tours, we recommend booking 2–3 days in advance. For multi-day packages or custom private tours, we suggest booking 1–2 weeks ahead, especially during peak seasons (June–August and December).
PAYMENT & REFUNDS
We accept local bank transfers (BCA, Mandiri, BNI), credit/debit cards, GoPay, OVO, Dana, and cash in Indonesian Rupiah or US Dollars. For international guests, we also accept transfers via Wise or PayPal.
Cancellation more than 7 days before the tour — full refund. Cancellation 3–7 days before — 50% refund. Cancellation less than 3 days before — no refund. In cases of force majeure (natural disasters, destination closures), we will reschedule at no extra charge.
TOUR PROGRAMS
We offer tours to Bali’s top destinations: Ubud (Tegallalang Rice Terraces, Sacred Monkey Forest, Campuhan Ridge Walk), Uluwatu & Tanah Lot, Kintamani (Mount Batur & Lake Batur), Nusa Penida, Seminyak & Canggu, and cultural temple tours across the island.
Absolutely! We offer fully customisable private tours — you choose the itinerary, departure time, and destinations. We also have special packages for large families, couples on honeymoon, group trips, and corporate team building.
All of our guides are fluent in Indonesian and English. For other languages such as Mandarin, Japanese, or Russian, please let us know at the time of booking — we will do our best to match you with an available guide.
GENERAL INFORMATION
We recommend bringing comfortable, modest clothing (especially for temple visits — sarongs will be provided), sunscreen, a hat, and drinking water. Don’t forget your camera or a fully charged phone, and please let us know in advance of any special needs (dietary restrictions, health conditions, etc.).
Most of our tours are suitable for all ages, including children and elderly guests. However, some activities such as Mount Batur trekking or Nusa Penida snorkeling require reasonable physical fitness. We will always inform you of the difficulty level before you confirm your booking.
Your safety and comfort are our top priority. If there is extreme weather or unsafe conditions, we will offer a free rescheduling or adjust the itinerary with alternative destinations. Our team will contact you as early as possible to make arrangements.